🗺️ Статьи

Как отключить звонки с предложениями от Сбербанка

Tired of endless calls from Sбербанк? 😩 You're not alone! Many people experience this frustration, especially when it comes to unsolicited offers and marketing calls. But don't worry! There are several effective ways to finally silence those annoying calls and regain control of your phone. Let's dive into each method, exploring the pros and cons, and providing you with a clear roadmap to reclaiming your peace of mind.

  1. 1. Отключение звонков с предложениями в СберБанк Онлайн
  2. 2. Отключение СМС-информирования о финансовых операциях
  3. 3. Обращение в Сбербанк с заявлением о запрете на звонки
  4. 4. Обращение в МФО для запрета на звонки с рекламными предложениями
  5. 5. Отключение подписок в СберПрайм
  6. 6. Отключение карты от телефона с помощью USSD-команды
  7. 7. Понимание причины звонков от Сбербанка
  8. Советы по борьбе с ненужными звонками
  9. Выводы и заключение
  10. FAQs

1. Отключение звонков с предложениями в СберБанк Онлайн

The first line of defense: your trusty СберБанк Онлайн app! It's a convenient and accessible way to manage your banking preferences, including those pesky marketing calls. Here's how to do it:

  1. Open the СберБанк Онлайн app. 📱 Tap on your profile picture in the top left corner. This will take you to your "Profile" settings.
  2. Navigate to "Settings" and then "Security." Look for the "Incoming call verification" option and tap on it.
  3. Choose "Go to phone settings." This will redirect you to your phone's settings, where you can manage your call blocking options.
  4. Select «СберБанк» and confirm your choice. Now, any calls from СберБанк will be automatically screened, ensuring you only receive important calls.

Remember: This method only blocks calls from СберБанк's general marketing lines. You might still receive calls from other departments or specific agents.

2. Отключение СМС-информирования о финансовых операциях

Want to avoid those annoying SMS alerts about your transactions? This method allows you to choose which notifications you receive.

  1. Open the СберБанк Онлайн app or website. Navigate to the "Services" or "Support" section.
  2. Locate the "SMS notifications" option. You'll find it under "Card transactions" or "Financial operations."
  3. Select "Disable" and confirm your choice. Now, you'll only receive SMS notifications for critical events, like unauthorized transactions, instead of receiving constant updates about every purchase.

Note: While this effectively reduces SMS spam, it's crucial to understand the potential downsides. If you rely on SMS alerts for critical transactions, you might miss important updates.

3. Обращение в Сбербанк с заявлением о запрете на звонки

If all else fails, you can always directly contact Сбербанк. This method allows you to communicate your preferences directly to the source, ensuring your wishes are understood and acted upon.

  1. Submit a request through the official Сбербанк website. You can do this through the "Feedback" section, providing details about the unwanted calls.
  2. Contact Сбербанк's customer support. Reach out through their call center or send an email expressing your desire to stop receiving unsolicited calls.
  3. Visit a Сбербанк branch. Speak with a representative and submit a formal request to cease receiving marketing calls.

Remember: Be specific about your request, including the type of calls you wish to stop receiving, the date and time of the calls, and the phone number from which they originated. This will help Сбербанк identify the source of the calls and take appropriate action.

4. Обращение в МФО для запрета на звонки с рекламными предложениями

If you're receiving calls from other financial institutions, you can follow a similar process. Contact the respective МФО (Microfinance Organization) directly through their website, call center, or branches.

Key points:
  • Be polite and assertive: Clearly state your desire to stop receiving promotional calls.
  • Keep a record of your communication: Document the date, time, and method of your contact for future reference.
  • Be persistent: If you don't receive a satisfactory response, follow up with your request.

5. Отключение подписок в СберПрайм

Did you accidentally subscribe to a service you no longer need? Fear not! You can easily manage your subscriptions in the СберБанк Online app or website:

  1. Search for «СберПрайм» in the app or website. You can also access it through your profile settings.
  2. Locate the "Manage subscription" section. Find the subscription you want to cancel and click on it.
  3. Select "Disable auto-renewal." Confirm your choice and you're done!

Note: This method only disables future charges for the subscription. You may still need to contact СберПрайм directly if you want to cancel the subscription entirely or request a refund.

6. Отключение карты от телефона с помощью USSD-команды

Want to completely sever the connection between your phone and your bank card? USSD commands are a quick and easy way to do this.

  1. Dial *900*04# on your phone.
  2. Follow the on-screen instructions. You might need to confirm your choice or enter your PIN.
  3. Wait for confirmation. You'll receive a message indicating successful deactivation.

Important: This method disables "Mobile Banking" functionality. You'll no longer be able to access your account through your phone.

7. Понимание причины звонков от Сбербанка

Why are you getting bombarded with calls? Understanding the source of these calls can help you tailor your response.

  • Personalized offers: Сбербанк might be calling with exclusive deals based on your banking history and preferences.
  • New product launches: They could be promoting new services or products that they believe might be beneficial to you.
  • Customer service: Sometimes, Сбербанк might call to address a specific issue with your account or provide important updates.

Remember: Not all calls from Сбербанк are unwanted. Some might contain valuable information or offers you might be interested in. However, if you're receiving excessive calls or find them disruptive, taking steps to manage them is essential.

Советы по борьбе с ненужными звонками

  • Be proactive: Take charge of your communication preferences and set clear boundaries.
  • Use call blocking apps: There are numerous apps available that can help you identify and block unwanted calls, including those from unknown numbers.
  • Register your phone number on the "Do Not Call" registry: This can help reduce the number of unsolicited calls you receive from telemarketers, but it might not cover calls from financial institutions.
  • Consider using a different phone number: If you're receiving an overwhelming amount of calls, you might consider using a separate phone number for banking transactions and other sensitive communications.
  • Be persistent: Don't give up easily! It might take several attempts to effectively block unwanted calls.

Выводы и заключение

Reclaiming control over your phone and your time is essential. Don't let unwanted calls disrupt your day or compromise your privacy. With a little effort and the right tools, you can effectively manage those persistent calls from Сбербанк and other financial institutions. Remember, you have the right to choose what information you receive and when.

FAQs

  • Can I completely block all calls from Сбербанк? You can block calls from their general marketing lines, but you might still receive calls from specific departments or agents.
  • What if I accidentally block an important call? You can always unblock a number in your phone settings or contact Сбербанк directly to restore the connection.
  • Is there a guarantee that I'll never receive another unwanted call? While there's no foolproof method, following the steps outlined in this guide can significantly reduce the number of unsolicited calls you receive.
  • What if I'm still receiving unwanted calls after trying these methods? Contact Сбербанк directly and express your dissatisfaction. They might have additional solutions or be able to escalate your complaint.
  • Can I report unwanted calls to the authorities? While you can't report calls from financial institutions to the "Do Not Call" registry, you can report harassment or threats to the appropriate authorities.
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